Primal Elixir ships worldwide, including the United States, the United Kingdom, and many international locations.

Our fulfillment is handled through trusted logistics partners to ensure fast and reliable delivery.

Processing Time

Orders are processed within 2–4 business days (excluding weekends and holidays).

High-volume periods may result in slightly longer processing times.

Estimated Delivery Times

United States: 7–20 business days

United Kingdom: 7–20 business days

Canada, Australia: 10–30 business days

Other countries: 10–30 business days

Delivery times may vary depending on customs, holidays, or courier delays.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.

Tracking may take 24–72 hours to update after the package is dispatched.

Wrong Address Disclaimer

Customers are responsible for providing accurate shipping details.

If an incorrect address was provided, please email us immediately:

📧 support@primalelixir.com

We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

If the carrier marks your package as delivered but you did not receive it:

• Check with neighbors or building management
  
• Contact the local post office or courier
  

If still unresolved, contact us — we will do our best to assist.